TCP Global (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.

Information We Collect
Device and Usage Information
When you visit our website, we may automatically collect certain information about your device and how you interact with our site, including:

IP address
Browser type and version
Time zone
Pages viewed and interactions
Referring websites or search terms
Device identifiers and similar technical information
Order Information
When you make a purchase, we may collect:

Name
Billing address
Shipping address
Payment information (processed securely by third-party payment providers)
Email address
Phone number
Customer Support Information
If you contact us for support, returns, warranty assistance, or other service requests, we may collect the information you provide to us in those communications.

Tracking Technologies
We use technologies such as cookies, pixels, tags, and similar tools to operate our website, understand site usage, improve performance, and support advertising and measurement.

Cookies
Pixels (such as Google Ads and Meta)
Analytics tools (such as Google Analytics)
Tag management tools (such as Google Tag Manager)
2. How We Use Your Information
We may use your personal information to:

Process and fulfill orders
Provide customer service and respond to inquiries
Communicate with you about orders, returns, warranty claims, or support requests
Screen orders for fraud or risk
Improve website functionality, performance, and user experience
Run marketing and advertising campaigns
Measure ad performance and conversions
Manage consent preferences and privacy choices
Comply with legal obligations
3. Sharing Your Information
We may share your personal information with trusted third parties, including:

Shopify, our eCommerce platform provider
Payment processors
Shipping and fulfillment providers
Advertising platforms such as Google and Meta
Analytics providers
Technology vendors that help us manage tags, consent, and measurement
These third parties may use your information only to perform services on our behalf or as otherwise described in their own policies.

We may also disclose personal information if required to do so by law, to respond to legal requests, to protect our rights, or to prevent fraud or misuse.

Behavioral Advertising
We may use your personal information for targeted advertising, remarketing, audience creation, and advertising measurement.

You can opt out through the following services:

Google Ads Settings
Meta Ads Settings
Network Advertising Initiative
5. Cookies and Consent
We use cookies and similar technologies to:

Keep items in your cart
Save preferences
Analyze site traffic and performance
Support advertising and measurement
Where required by law, we request consent before using certain non-essential cookies and tracking technologies. Your choices may affect how analytics and advertising technologies function on our site.

We may use privacy and consent tools provided by Shopify or third parties to collect, store, and honor your privacy preferences.

You can also control cookies through your browser settings, although disabling certain cookies may affect website functionality.

Google Tag Manager and Google Consent Mode
We may use Google Tag Manager to deploy and manage website tags, including analytics and advertising tags. Google Tag Manager itself does not store personal information, but it may trigger other tags that do.

We may also use Google Consent Mode to adjust how Google tags behave based on the consent choices you make. Depending on your location and settings, this may affect analytics measurement, advertising personalization, and conversion reporting.

Shopify Privacy Controls
Our store is hosted on Shopify. We may rely on Shopify privacy features and APIs to manage customer privacy preferences, consent signals, cookie settings, and data-sharing choices across Shopify-managed services such as pixels, audiences, and checkout.
Your Privacy Rights
Depending on your location, you may have rights under applicable privacy laws, including the right to:

Access the personal information we hold about you
Correct inaccurate personal information
Request deletion of your personal information
Opt out of certain data sharing or targeted advertising
Limit the use of sensitive personal information where applicable

Do Not Sell or Share My Personal Information
Under certain U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you may have the right to opt out of the “sale” or “sharing” of your personal information.

TCP Global does not sell personal information in the traditional sense. However, we may share certain information with third parties for advertising, analytics, and marketing purposes, which may be considered “sharing” under applicable laws.

You may opt out by:

Adjusting your browser or device privacy settings
Using available cookie or tracking controls on our website
Contacting us directly using the information below

We will not discriminate against you for exercising your privacy rights.

Data Retention
We retain personal information as long as reasonably necessary to:

Fulfill orders
Provide support and process returns or warranty claims
Maintain business and tax records
Comply with legal obligations
Resolve disputes and enforce agreements
11. Security
We implement reasonable security measures designed to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure.

Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory requirements. Updates will be posted on this page with a revised effective date.